Output vs Outcome

Since this conversation has come up more than once lately, I thought this might make a good blog subject.  The question central to the subject is simply put, do you know the difference between output and outcome?  I refer specifically to your work – though it could be easily applied, and often is, to strategic…

September temperatures

The evening temperatures are giving evidence that summer weather is coming to an end. This week we will be around 3 or 4 degrees C overnight. The apples are all off the tree and I see leaves now sitting on the still green grass. Autumn is approaching and at Phil’s house the garden is giving…

Funerals and oops…

This funeral happened in the winter and was in the small town of Listowel. It was one of the early funerals I did and I was always anxious that these went well and that families felt supported and cared for. The investment in time for a funeral can be short or very long depending on…