Output vs. Outcome

Since this conversation has come up more than once lately, I thought this might make a good blog subject.  The question central to the subject is simply put, do you know the difference between output and outcome?  I refer specifically to your work – though it could be easily applied, and often is, to strategic…

It’s a bittersweet night

It’s a bittersweet night.  Phil and Amanda are with us – arrived around supper time!  We had steaks on the BBQ…returned their rental car…played Mario Cart with Amanda…and took our photos as a remembrance of their visit. The alarm is set for 4:20 a.m. (yes you read that right) to take them to the airport…